GSM calls not going thru randomly on iPhone 4

2011-12-25 10:45:04GSM calls not going thru randomly on iPhone 4 Reply Topic

hi,

 

my iPhone 4 has started acting up recently. it is not jailbroken, the iOS is 4.1 and i keep my wifi switched on 24x7. i can make calls thru viber / skype, browse the internet, download emails, play games etc. however, at random, i have noticed that when i make a call thru the gsm network, the phone just shows endless calling, the minute counter does not start up at all and there is dead silence on both handset / speaker. the call does not go thru. same is with sms. if i send an sms, the phone just shows endless sending and later on, in messages, it shows sending failed. gsm connection shows the signal but no functionality can be used till i switch the phone off and restart it back up. i have used the phone since august 2010 but nothing like this upto now. this has happened twice in the past ten days.

 

any advice would be greatly appreciated.

 

Amer.


RE:GSM calls not going thru randomly on iPhone 4

#2
2011-12-25 10:45:04

Basic troubleshooting is reset, restart, restore.  Has any of this been tried?

What about Settings > General  > Reset > Reset Network Connections?

Has the carrier been contacted to rule out network/account issues?


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RE:GSM calls not going thru randomly on iPhone 4

#3
2011-12-25 10:45:04

thanx for your reply... i tried reset network connections the first time this happened but it did not help as the problem came up a second time after 2-3 days. i was sure that the carrier is not related as my wife has iPhone 3GS and she has not had any problem during this time but to eliminate any possibility , i called the carrier and they said there are no network problems. the last time i restarted my iPhone was 2 days back and so far the problem has not come up.


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