Dropped Calls and no G3 on ATT this Known issue iPhone 3G

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Dropped Calls and no G3 on ATT this Known issue iPhone 3G

GKP2004

2008-08-07 03:00:06 Dropped Calls and no G3 on ATT this Known issue iPhone 3G

Hello All
I just purchased an iPhone and switched from Verizon to AT&T. Since I have switched, I have hardly had a chance to even use it. I make a call and it drops. I get a high pitched wining sound and it drops. I talked with AT&T tech support today and they said it was a Known issue that is being worked on for calls being dropped when switched on to the G3 network. I switched off and it is just as bad. I will have 5 bars in one place and without moving it goes to 0 bars and then drops the calls. AT&T said they would follow up and send someone out to also check the cell towers (uh huh). I live in the Napa Valley north of SF, CA. The tech support said my call coverage should be Excellent and not have issues. I got them to at least credit me for the Data charges of $30 since I cannot use and have to keep G3 turned off. Is anyone else experiencing this? is it the iPhone/software? I want to know really what is going on so I dont get caught up in a 2 year contract. I have less than 30 days to get this resolved or at least get some honest answers. Is this just really AT&T and bad service? I had verizon and I loved it. no issues...ever.
Anyone? I would love some input.
Powerbook 12" Aluminum 1 gHz - Love it. Mac OS X (10.4.10) some ipods and an iPhone G3 (for now)

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RE:Dropped Calls and no G3 on ATT this Known issue iPhone 3G

rhsnavy

2008-08-07 03:00:06

There is a problem and they are not saying what it is. I switched from Verizon as well. I went through three iphones before switching back to Verizon today.
dell Windows XP

RE:Dropped Calls and no G3 on ATT this Known issue iPhone 3G

shp2101

2008-08-07 03:00:06

This is a big issue for me.
As a Verizon customer for 6 years, who talks about 2,000 minutes per month on my phone, I dont know if I will be able to take it. (Planning on switching this weekend or Monday to the iPhone).
Last week, riding the C Train downtown, I got enough service to send/receive text messages at each stop WHILE RIDING THE TRAIN!! It was shocking, but useful since I was late and could update my friend with how close I was. I accept that nothing like this will ever happen with the iPhone.
I can take the slow speeds, but not the unreliable ability to make and receive calls.
iMac 20" Mac OS X (10.5.4) 60GB iPod, 8GB iPod nano, iPod Shuffle

RE:Dropped Calls and no G3 on ATT this Known issue iPhone 3G

orbital318

2008-08-07 03:00:06

Have no fear it works fine in NYC. My only complaints are as follows. At work in Times Square I can only pick up Edge during the day. Thats fine though bc Tmobile gets 0 service and Verizon is crappy at best in my building 33 stories up.
Mac Pro 2.8Ghz Mac OS X (10.5.4) 16 GB RAM 820 GB internal 512 GB RAID & 2x 1TB RAIDs

RE:Dropped Calls and no G3 on ATT this Known issue iPhone 3G

shp2101

2008-08-07 03:00:06

Orbital, Thank you for the advice!
iMac 20" Mac OS X (10.5.4) 60GB iPod, 8GB iPod nano, iPod Shuffle

RE:Dropped Calls and no G3 on ATT this Known issue iPhone 3G

orbital318

2008-08-07 03:00:06

Sounds like something is amiss beyond ATT. Did you try restarting the phone? Hold down the top button and home buttons until it reboots. Did that work? Also you may want to back it up and run a full restore on it. If that still doesnt work your phone ***** (or service *****) get a replacement. If it still ***** take it back get a refund and wait till ATT improves their service in your area.
Mac Pro 2.8Ghz Mac OS X (10.5.4) 16 GB RAM 820 GB internal 512 GB RAID & 2x 1TB RAIDs

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