Disabled iphone help please

2012-07-29 03:05:03Disabled iphone help please Reply Topic

Hi, I have disabled my iphone from inputting the incorrect password, now it is asking to connect to itunes.  When I connect to itunes, I am using a new computer and my phone is not recognised to restore.  itunes is saying to unlock ph before connecting??  I am unsure what to do next, any help greatly appreciated.  Thanks


RE:Disabled iphone help please

#2
2012-07-29 03:05:03

You might need to put the phone into recovery mode before your computer's iTunes will recognise it : http://support.apple.com/kb/ht1808 - you should then be able to reset the phone and restore/resync your content to it.


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