Defective iPhone 4 camera will not be replaced for free

2012-06-03 09:45:01Defective iPhone 4 camera will not be replaced for free Reply Topic

I have had an iPhone 4 (AT&T) since about a month after they were released... In the beginning the shutter would stay closed when taking a picture but it was happening about 50% of the time I opened the camera app. Apple Genius bar told me this was a software glitch and to update, restore and everything else. The problem went away for a month, then would come back for a week but be 75% of the time not working... This continued to fix itself and stop working on and off for a while, but now it is completely shut and will not open. It has been about a week and when bringing it to Apple I was told it was "most likely" the rear camera which is defective, and that I would have to pay 60$ to replace it or 150$ to replace the phone. This is because my warranty is no longer valid. I am extremely disgusted that this is the solution since I received the phone like this and brought it to Apple in the past a few times for this problem, which means they most likely have notes about it. Why is it that I have to pay 60$ for a defective rear camera which is a caused of the terribly rushed and underpaid assembly line factory or the producer of the camera component? I never had a problem with this phone in the past besides this, and I am extremely annoyed that I can no longer take pictures with my iPhone. Looks like my next mobile phone choice will no longer be created by the same people of my last 4 phones...


RE:Defective iPhone 4 camera will not be replaced for free

#2
2012-06-03 09:45:01

A 12 month warranty is valid for a year. After that there is no warranty. 

 

You are free to choose your next phone from any manufacturer you like. We don't mind.


Defective iPhone 4 camera will not be replaced for free Reply


RE:Defective iPhone 4 camera will not be replaced for free

#3
2012-06-03 09:45:01

A 12 month warranty is valid for a year. After that there is no warranty. 

 

You are free to choose your next phone from any manufacturer you like. We don't mind.


Defective iPhone 4 camera will not be replaced for free Reply


RE:Defective iPhone 4 camera will not be replaced for free

#4
2012-06-03 09:45:01

"Why is it that I have to pay 60$ for a defective rear camera which is a caused of the terribly rushed and underpaid assembly line factory or the producer of the camera component?"

 

You have no idea why the camera no longer operates properly.  You can either get it fixed, or not.  These forums are for technical questions only, and are inappropriate for whining.


Defective iPhone 4 camera will not be replaced for free Reply


RE:Defective iPhone 4 camera will not be replaced for free

#5
2012-06-03 09:45:01

"Why is it that I have to pay 60$ for a defective rear camera which is a caused of the terribly rushed and underpaid assembly line factory or the producer of the camera component?"

 

You have no idea why the camera no longer operates properly.  You can either get it fixed, or not.  These forums are for technical questions only, and are inappropriate for whining.


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