Cannot log into iTunes on iPhone

#1
akakyliente
2009-06-25 16:30:04Cannot log into iTunes on iPhone Reply Topic

After upgrading to 3.0, I havent been able to log into iTunes to download application updates or applications through the iPhone. It keeps giving me the error that the password I entered was incorrect. When trying to use iforgot to reset it, it tells me my ID doesnt exist. I can log into iTunes fine on my mac. The funny thing is that when I plug my iPhone into my mac and log into iTunes on my iPhone when it is plugged in, it will work! But upon unplugging it, it goes back to not working on the iPhone.
On a second note, I use my aol account for iTunes. I can log into iTunes on my iPhone fine with my apple ID, but that account is not used for purchasing things on iTunes.
Any ideas? Help would be greatly appreciated.
iPhone 3G iPhone OS 3.0


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RE:Cannot log into iTunes on iPhone

#2
akakyliente
2009-06-25 16:30:04

I just tried restoring it to factory settings and that didnt help at all. Still unable to download applications, updates, or music.
MacBook MB063LL/B Windows XP

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RE:Cannot log into iTunes on iPhone

#3
akakyliente
2009-06-25 16:30:04

I called apple and this is how they got it working (for now).
Connected my iPhone to my computer
Purchased a free application from iTunes that I did not have on my computer
Syncd my iPhone and computer through iTunes so that the free application on my computer would transfer to my iPhone
Purchased a couple more free applications on my iPhone with the it disconnected from my computer
I was on hold for awhile during the process, but in the end the guy said it was because the permissions needed to be transfered back to my iPhone? I believe that is what he said. I asked him why this happens to AOL/AIM users and he didnt have an answer for me.
Hope that helps anyone else with the problem.
If you have the problem and my solution didnt help, Id try contacting apple and having them call YOU. Haha, they called within seconds of me entering my ticket through:
http://www.apple.com/support/expert/
MacBook MB063LL/B Windows XP

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RE:Cannot log into iTunes on iPhone

#4
JMHebert
2009-06-25 16:30:04

Your tricked worked for a while and it broke again. Anybody know if Apple had classified this as an official bug? Very frustrating. If they are going to not let us use our AOL ids anymore that is fine, but they need to have a migration tool for all your past purchases.
iPhone 3G iPhone OS 3.0

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RE:Cannot log into iTunes on iPhone

#5
akakyliente
2009-06-25 16:30:04

Yeah, it did solve it for me for maybe an hour or so, but the problem keeps coming back and its really frustrating.
MacBook MB063LL/B Windows XP

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RE:Cannot log into iTunes on iPhone

#6
akakyliente
2009-06-25 16:30:04

Started happening again.... The fix only works for a short time.

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